Nottinghill Housing Trust required a filing company to assist us through our relocation between May and August 2007.

You came highly recommended and 18 months on, Fileworks are still working with us to achieve the Trusts targets to streamline our document management systems.

Within the first few days of working with us you established and reported back on potential issues – one of which being the huge lack of storage space available in our brand new premises.

Not only did Fileworks take ownership and a supportive hands on approach towards filing rationalisation, but also offered advice on long term, space efficient and sustainable filing solutions – the end result being a 75% reduction, in linear meterage, to be relocated; lots of spare capacity to grow into; and a standardised and team orientated approach to filing.

Fileworks arranged for the correct space efficient files to be delivered (pre-labeled) for each team and then converted each teams filing in an efficient and smooth manner. This involved very little staff down time and transformed our filing overnight – filing went from individually managed pockets to a standard corporate approach.

The Fileworks team that supported us through the relocation were friendly, efficient and professional - having them in place made the relocation that much smoother. Fileworks communicated well with the team representatives and on day one all staff knew where to find their files making settling in easier.

We have since worked with you in formulating our Document Retention Schedule and as always you have worked closely with key users and continue to deliver on your promises.

I would happily recommend Fileworks’ services to any organisation as you offer value, professional insight and excellent service.

We would like to thank you for the excellent service and flexible approach in which you have worked with NHHT.

Lea Richardson

Project Manager

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